Q: Do you offer local service if we buy warping machine from you?
A: we can provide local serivce in some countries, like India, Turkey, Egypt, Indonesia, Pakistan and Iran so far. We will enlarge our service teams in more countries in the near future.
We also provide on-line service to our customers to support them finish machine installtion and adjustment. this service is accpeted by our customers and get good feedback from them
Q: How is your beaming machine speed.
A: Our beaming warping machine speed is 100-1000m/min. most of our customer run our machine for several years and machine are still at good condition.
Q: How you ensure your machine quality.
Firstly, we produce and provide lots of machines to the market, and our machines' lifespan and quality ensured by different markets over the years.
Secondly, we largely use renowned and market-tested spare-part brands, to make sure the mechnical and electrical part are durable.
Besides, we have reqularl service to customers, to check our machines quality and remind customers of maintenance, so our customers could run machine always in a stable performance.
Q: You are a trading company or a manufacturer
A: A-ZEN is established as a sellling company to provide good quality machines to the international markets. But A-ZEN has own factory. so we can control our machine quality and service much better.